Privacy Policy for Fix Family Septic

Last Updated: February 26, 2025

Fix Family Septic (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit our website (fixfamilyseptic.com) or use our services.

Information We Collect

Information You Provide to Us

When you use our website or services, you may provide us with:

  • Contact information (name, address, email address, phone number)
  • Property information related to septic system services
  • Service history and preferences
  • Payment information

Information We Collect Automatically

When you visit our website, we may automatically collect:

  • Device information (browser type, IP address, operating system)
  • Usage data (pages visited, time spent on site, links clicked)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our services
  • To process and complete transactions
  • To send service reminders and schedule appointments
  • To respond to your requests, questions, and comments
  • To send marketing communications, if you have opted in
  • To comply with legal obligations
  • To protect the security and integrity of our business

How We Share Your Information

We may share your information with:

  • Service providers and contractors who perform services on our behalf
  • Professional advisors such as lawyers and accountants
  • Government agencies when required by law
  • Businesses involved in the event of a corporate sale, merger, or acquisition

We do not sell your personal information to third parties.

Your Privacy Choices

You have the following rights regarding your information:

  • Access and update your contact information
  • Opt out of marketing communications
  • Request deletion of your data (subject to legal retention requirements)
  • Set browser cookies to alert you when cookies are being sent or to refuse cookies

To exercise these rights, please contact us at privacy@fixfamilyseptic.com or call 518-784-2781.

Protection of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted through our website.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be posted on our website with the effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Fix Family Septic
347 State Farm Road
Valatie, NY 12184
518-784-2781
privacy@fixfamilyseptic.com